Youth Policy Institute

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Program Manager - EmployUp

Program Manager - EmployUp

Job ID 
# of Openings 
Job Locations 
US-CA-Los Angeles
Job Type 
Regular Full-Time

More information about this job


The YouthSource & Education Department (YSED) seeks a Program Manager to manage EmployUp, a program focused on serving reentry youth. The YouthSource & Education Department supports in-and out-of school youth, ages 16-24, with needed skills to transition into adulthood with careers, education and/or career training. The EmployUp program is designed to make a positive impact on chronic reentry challenges faced by youth by improving employment outcomes. The EmployUp Program Manager will directly and indirectly support staff working on the EmployUp grant and support initiatives to ensure effective delivery of the program, program outreach, meeting target enrollments, placements, and other grant deliverables, paying special attention to grant compliance. The Program Manager will provide critical support to the Director and Assistant Director to ensure the effectiveness of the program.


  • Supervise grant staff and programming.
  • Daily troubleshooting and problem solving.
  • Provide regular outcome and evaluation reports to the Assistant Director.
  • Establish effective relationships with private, non-profit organizations, community worksites, and partners.
  • Assist in the development of programs and activities to motivate participant’s participation and retention.
  • Manage, supervise, and coach staff, as assigned:
    • Staff check ins
    • Performance and coaching
    • Evaluations
    • Among other tasks
  • Manage performance, compliance, and fidelity of the following components for all grant/programming:
    • Outreach and referrals
    • Participant eligibility and enrollment
    • Expenditure of program budget(s)
    • Training and professional development
    • Supportive services and incentives
    • Paid Work Experience
    • Worksite and mentorship development, including orientation and evaluations
    • Placements
    • Maintenance and compliance of participant files
    • Overall program compliance
    • Participant and program linkages to other YPI and community programs
    • Special events and/or field trips
  • Collect, review, and enter data into/from respective data collection systems, as needed.
  • Implement performance management tools and adjust program benchmarks as needed.
  • Pull and analyze data as needed or requested.
  • Be knowledgeable of all department grants.
  • Attend/plan/facilitate other department/agency/special initiatives, staff meetings, trainings, professional development, or workshops, as assigned.
  • Implement appropriate program, staff, and department manuals including coaching and guiding staff.
  • Assist and prepare for site visits, audits, and program evaluations.
  • Support related initiatives within the department and agency.
  • Maintain a professional attitude, confidentiality, and respect cultural differences.
  • Travel as needed for YPI business.
  • Report workplace injuries and illnesses promptly via the appropriate forms.
  • Collect and review timesheets for accuracy. Submit timesheets according to deadlines.
  • Handle other duties as assigned.



  • Bilingual; English/Spanish preferred.
  • Bachelor's degree required.
  • Must have 2 or more years of management-level experience operating one or more programs in a non-profit environment.
  • Experience working with re-entry youth, ages 16-24, or juvenile justice systems.
  • Experienced in delivering youth services in a non-profit or private sector.
  • Exceptional organizational skill; attention to detail; ability to prioritize, meet deadlines, multi-task, and problem-solve.
  • Excellent written and verbal communication and organizational skills; ability to make group presentations/facilitate workshops/orientations.
  • Ability to work effectively with minimal supervision.
  • Demonstrated ability to work effectively as a member of a team.
  • Leadership experience working with community social service strongly preferred.
  • Proficient in Microsoft Office (Word, Excel, Access, PowerPoint) and Google (Mail, Calendar, Drive).
  • Must be comfortable with program outreach, which may include canvassing, phone calls, and presentations.
  • Experience working with individuals with diverse ethnic, social and educational backgrounds.
  • Must pass a criminal background check (Livescan fingerprinting), with both the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI), prior to beginning employment.
  • Must present proof of negative Tuberculosis skin test (Mantoux) prior to beginning employment dated within 60 days.
  • Must have access to reliable transportation.  If applicable, will be required to provide proof of current California driver license, acceptable driving record (current DMV H6 printout), and current liability auto insurance.


  • Must be available to work four day shifts (8:30 a.m. to 5:30 p.m.) and one evening during the week (10:30 a.m. to 7:30 p.m.) as well as occasional Saturdays. No exceptions.