Youth Policy Institute

  • Senior Career Specialist

    Job Locations US-CA-Pacoima
    Job ID
    # of Openings
    Social Services
    Job Type
    Regular Full-Time
  • Overview

    The Youth Policy Institute operates a City of Los Angeles WorkSource Center in the Pacoima/North Valley community of the city. This center provides a full range of assistance and services under one roof in partnership with EDD. This program targets adult job seekers, workers who have been laid off, incumbent workers, new entrants to the workforce, veterans, people with disabilities and employers. In addition, they provide job-training tracks for job seekers interested in the high wage, and high growth sectors of healthcare and financial services. By providing these workforce investment activities, the Work Source Center is able to increase employment, retention, and earnings of clients, and increase occupational skill attainment for those participants.


    • Meet regularly with management team to provide feedback, address issues, and provide ideas and solutions.
    • Manages day-to-day operational aspects of the career specialist component.
    • Oversee accuracy of participant file, conduct file review on a weekly manner and provide feedback to career specialists.
    • Act as the forefront for career specialist component.
    • Assist in the overseeing and management of the Workforce Innovation and Opportunity Act (WIOA) program) and the daily functions.
    • Provide and maintain appropriate data and files of the participants.
    • Participate in staff meetings, trainings and other department programs as requested.
    • Assist and prepare for site visits and program evaluation.
    • Assist in development and coordination of special assignments and programs.
    • Oversee implementation of services for each participant.
    • Complete employment plans and other documentation using project protocol.
    • Prepare weekly/monthly reports for management team on performance goals.
    • Maintain a professional attitude, confidentiality, and respect cultural differences.
    • Will work with participants to conduct in depth employment needs assessments.
    • Will support participants accessing services by developing a personalized employment plan by working with the participant to meet the goals of the plan.
    • Work with Assistant Director to develop and maintain a viable Partners’ Collaborative.
    • Make presentation to promote services and community awareness of AJCC and YPI.
    • Conduct coaching and workshops in a group setting.
    • Handle all other duties as assigned.


    • Bachelor’s degree in Social Work or related field.
    • Must have 4 to 5 years experience providing case management services.
    • Two years working in a non-profit organization environment.
    • Exceptional organizational skill; attention to detail; ability to prioritize; ability to meet deadlines; ability to multi-task; strong problem-solving ability.
    • Excellent communication and written skills.
    • Experience working with individuals with diverse ethnic backgrounds.
    • Demonstrated ability to work effectively as a member of a team.
    • Leadership experience working with community social service and health organizations strongly preferred.
    • Proficient in Microsoft Office (Word, Excel, Access, PowerPoint).
    • Must be able to work some evenings and weekends.
    • Bilingual Spanish is a plus.
    • WIA knowledge preferred.
    • If applicable, will be required to present current California driver license, proof of acceptable driving record (DMV H-6 printout), and liability auto insurance.
    • Knowledge of principles and processes for providing outstanding customer service. 
    • Strong analytical skills.
    • Self-starter organized and detail-oriented.  Must be flexible and able to adapt to changing priorities.
    • Ability to work effectively as a team member. 
    • Ability to communicate openly and effectively with all staff.
    • Ability to maintain composure even in very difficult situations. 
    • Job requires a willingness to take on responsibilities and challenges.
    • Job requires being open to change and to considerable variety in the workplace. 
    • Job requires accepting criticism and dealing calmly and effectively with high stress situations. 
    • Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.


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